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2019 Cakes-n-Crafts Ltd 

5 Whitevale Street

Glasgow

Tel: 0141 556 7529

Email:- cakes-n-crafts@hotmail.co.uk

How to book

Currently we require a minimum of 6-9 months notice for celebration cakes and 9-24 months for wedding cakes. Regular updates on availability are pinned to the top post on our Facebook page. 

 

Consultations

Consultations for wedding cakes are by appointment only and are held in our shop in Dennistoun, Glasgow located 10 minutes from Glasgow city centre. Our consultations are in a relaxed environment where we chat about your ideas and interests to create your bespoke cake. We have many cakes on display to help visualise for sizing and colours and will draw up a rough sketch to help you visualise further before turning your image into reality. 

We recommend consultations around 6 months before your wedding date with designs being finalised approx 3 months before to allow for any changes you may wish.  

Children 

We understand it may not always be possible but recommend that young children are not brought to consultations. At times our consultations may last over an hour or more depending on how much we are designing from scratch. We understand children can be curious however we would hate for a display to become damaged or your child to get hurt, sugar flowers can become very sharp if broken.

Cake Samples

We offer cake sample boxes multiple times per year for weddings only. Each box is beautifully presented in a keep-sake magnetic box which can be kept after. Inside the box we provide 7 different flavours of cake with 2 samples of cake per flavour. 1 box is offered complimentary for weddings booked with us, if you wish to try our cakes first the fee is £15, should you book with us after the fee can either be deducted from your final balance or you may choose another box complimentary for choosing your flavours closer to your wedding date. Additional boxes may also be purchased for £15. 

Our next sample box date is 24th August 2019 

  

Payments

To book your cake we require a £50 non refundable or transferable booking fee. Remaining balances are due 1 month before your date.  Payments can be made by Paypal, bank transfer or card payment in the shop or online. Due to such high demand we are only able to hold dates for 48 hours. Bookings are only placed into our diary once we have received your booking fee.

 

Delivery and Set up

Delivery and set up is included for all wedding cakes. We will deliver on the morning of your wedding and prearrange a suitable time in advance with your venue. We do not offer collection on wedding cakes.

  

For celebration cakes should you require delivery the fee is £10 for up to 5 miles and £1 per mile after (to the closest mile). Collection is available from our shop and prior arrangements will be made about timings. 

Cancellation Terms and Conditions

We understand your circumstances may change. All booking fee monies are non refundable and transferable. This fee covers all communication either via calls, social media messaging, emails or face to face consultations. Cancellations made within 1 month of the booked date will result in all monies being retained. Cancellations must be given in writing by clients only. 

Should the final balance remain unpaid by the agreed time we reserve the right to cancel your order due to time constraints and all monies paid will be retained. 

We reserve the rights to promote our photos via our website and social media. 

For our terms and conditions in full please send us an email to cakes-n-crafts@hotmail.co.uk before securing your date. By paying your booking fee you are agreeing to our terms and conditions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GDPR Policy

In compliance with the new data protection policy Cakes-n-Crafts Ltd only hold very minimum personal information provided by each client such as full name and email address which is used for the basis of communication. By using our "contact us" section you are agreeing to us having this information. This information is stored for the duration of your order. No payment information is ever kept. By regulation of HMRC all orders must be kept on file for 7 years meaning that names and email addresses may be present in our diary and order forms. 

For any enquiries regarding your information please forward them via email to

cakes-n-crafts@hotmail.co.uk